The best choice for your doctors

Validity and GMC compliancy with fewer feedback returns

Excellent quality outputs mean that less of your doctors’ valuable time is taken up with the feedback process. As part of our drive for continual improvement, we commissioned an independently conducted G-study into the psychometric properties of our Doctor 360 tool. This study demonstrated that our reporting has a higher level of reliability than any other that we have encountered. For example, our tool requires only 12 colleague and 17 patient questionnaires to achieve the threshold for acceptable validity and GMC compliancy (compared to 15 colleague and 34 patient returns for the GMC’s own feedback tool).

A new, simple and quick-to-use online system

• Fully automated: Email prompts at every stage of the process and reports ready to download and upload to the appraisal portfolio as soon as they are ready.
• Accessible and compatible: A responsive site that performs well on all browsers and screen sizes, with guaranteed AA compliancy for accessibility.
• High performance: State-of-the-art technology that is efficient and speedy, making life easier for you, your doctors and their colleagues.
• Intuitive: Easy to navigate and use; designed with a fresh and simple look and feel.

Specialty and bespoke questionnaire service

Not all doctors find the standard colleague and patient feedback exercise suitable for their line of work. Whether you would like to have colleague and patient questionnaires tailored to the values of your designated body, or use various questionnaires to suit different specialities within the organisation, we have a team of consultants on hand who can design and validate questionnaires to suit your specific needs.

Remote patient feedback

Our tool incorporates multiple remote patient feedback facilities, including the capacity to send patients a unique link to the questionnaire via SMS or email for them to complete online. This avoids the need to enter their personal details into the system.

Avoid delays in receiving feedback from colleagues and patients

• With our unique simultaneous feedback functionality, colleagues can now provide feedback for several doctors concurrently rather than completing each feedback request individually.
• Upload a photo of each doctor to their online questionnaire to reduce the risk of colleagues or patients mistaking them for a different physician.
• Nominated colleagues can instantly decline feedback invitations and provide a reason via the system, helping doctors to nominate someone else in their place at their earliest convenience.