Our products

We offer 360-degree feedback for individual doctors, GP Practices and Trusts and Designated Bodies

Doctor 360°

Complete your revalidation without pain by using our original GMC-compliant colleague and patient feedback tool, developed and presented in line with the four domains of good medical practice. You only need feedback from 12 colleagues and/or 17 patients*, and can access Doctor 360° at any time.

*Standard GMC questionnaire requires 15 colleagues and/or 34 patients

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FPM 360°

We developed the FPM 360° tool with the Faculty of Pharmaceutical Medicine especially for its members. Use this colleague feedback tool in conjunction with the Doctor 360° Patient Feedback Questionnaire for a tailored assessment.

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Practice Manager 360°

The role of a Practice Manager is unique, so this colleague feedback tool includes questions around quality and risk management, human resources and leadership. Developed in active collaboration with the Practice Management Network (PMN).

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Non-Clinical 360°

This questionnaire incorporates the managerial and educationalist responsibilities of doctors is less clinical roles, while still being based on the four domains of good medical practice.

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Nurse 360°

A version of the Doctor 360 colleague and patient feedback assessments, especially adapted for Nurses.

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Doctor 360 Practice Report

Want to know how your practice is performing? We compile all patient feedback data from within one practice and benchmark it to show how your doctors fare against the UK GP average.

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GMC Patient Feedback Report

Data is only useful if it’s interpreted. Let us create a well-presented and interpreted patient feedback report from your standard GMC data to shed light on your performance as a doctor.

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Royal College Feedback Report Processing

For any doctors using Royal College patient questionnaire templates, simply send us the data you have collected and we will set you up with an online self-assessment, then create a well presented comprehensive Patient Feedback Report for your appraisal portfolio.

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Leadership 360°

Help your medical professionals in leadership roles understand their effect on people, teams and the organisation as a whole with our internationally benchmarked Primary Colours Leadership 360°. Also available is the Engaging Manager 180°, which helps managers understand and develop their people skills.

Medical Team Leader 360°

This questionnaire is focused at the FMLM’s Associate Fellow level. This means that it is created against the framework of the first two domains of the FMLM Standards (‘self and team player’ and ‘team leader’ behaviours).

Not sure what you need?

Tel: 01173 328 277
Email: support@edgecumbe.co.uk

Browse through our range of 360 solutions or contact us if you require a more bespoke solution.

Get in touch FAQs

Why choose us for your 360°?

	It’s easy – Our Doctor 360 assessment requires far fewer respondents for complete GMC compliance.
	It’s trusted – Highly accurate benchmarking based on robust psychometrics. See results by specialism, practice or against the whole database of medical participants.
	It’s clever – Our highly automated intelligent online tools chase up respondents with reminders so you don’t have to.

	It’s dependable – Manual processing of patient feedback means high levels of accuracy and fast flagging of concerns.
	It’s accessible – Mobile-friendly and responsive, it’s easy to use on every type of device.
	It’s personal – While the system is completely automated, our friendly, responsive team is also on hand to help you complete your reports successfully.

We offer Doctor 360°s for

Trusts & designated bodies

Make revalidation simple cost-effective, and bespoke to your organisation, whilst generating more robust insights by using our suite of feedback tools. With the unique psychometric properties of our 360 assessments, generate reports at individual, departmental and even organisational level. Order Doctor 360° for your organisation as a stand-alone service, or include as part of the PReP Revalidation Management package.

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General Practitioner (GP) practices

Order Colleague and Patient Feedback exercises for your GP doctors and use the patient results tofind out how your practice measures up with our Doctor 360° Practice Report, all benchmarked against the GP UK average and displayed in a poster. Gain a complete picture of your practice’s performance and areas for improvement by also completing the Practice Manager 360°.

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What do doctors think?

High standard, easy and fast – that’s what our customers tell us about our assessments. We love talking to all our customers, whether they’re doctors, revalidation managers or other professionals. This is what they say:

Working with the Edgecumbe 360 team has been an absolute pleasure. Their friendly, professional, and approachable manner makes the entire process smooth and stress-free from start to finish. They bring a genuine warmth to their work, coupled with deep expertise and thoughtful support that really sets them apart. Always responsive and helpful, the team ensures every interaction feels personal and tailored. I couldn’t recommend them more highly — a truly outstanding team who make a real difference.

Revalidation and Appraisal Manager

Central and North West London NHS Foundation Trust
I have no concerns and if there are any issues, I will always email these to Georgia. The turnaround of your response and response of your team to my emails has always been extremely quick to answer any queries and to fix any problems. Both Doctor 360 & Premier IT have always been extremely efficient and very professional.

Rosalind

North East London Foundation Trust
We’ve used the Edgecumbe Doctor 360 software for over 10 years and have always found their client support to be excellent. Any queries or support we require is handled quickly and efficiently, and the team is super helpful. The 360 platform for our admin team and doctors is innovative, intuitive, reliable and comes highly recommended.

Oliver Miskin

Senior e-Medical Workforce Officer, NHS Humber Health Partnership
Throughout this time, I can say without reservation, that the support from and working relationship with Edgecumbe, has been nothing short of excellent and fantastically client focussed.

Graham Spencer

Medical Workforce Appraisal Adviser: East and North Hertfordshire NHS Trust
I think both systems (Doctor 360 and PReP) are fantastic together. The doctors can access everything in one place and it also makes it easier for the revalidation teams. I personally wouldn't want it any other way! It also super helpful when assessing the evidence for revalidation.

Revalidation Team

The Dudley Group NHS Foundation Trust
Accessing Doctor 360 reports on PREP - keeps everything together.

Revalidation Team

Calderdale and Huddersfield NHS Foundation Trust
Edgecumbe have excellent customer service and I will certainly recommend them to other practices. When I have called or e-mailed they have been very friendly and efficient.

Tyronn Tate

Practice Manager: Wincobank Medical Centre
I have been very impressed with the whole process and have been recommending Edgecumbe to everyone.

Dr Helen Taylor

GP: NHS South Yorkshire & Bassetlaw
I can honestly say the Client Support is really excellent, couldn’t be improved and all are a pleasure to deal with. Well done, you truly deliver a wonderful and efficient service.

Lorraine Bowman

Appraisal & Revalidation Officer: Bolton NHS Foundation Trust
Thank you for all the help that you have given me.... it has been invaluable, and so pleasantly provided. I feel that the level and quality of service that you have provided to me needs to be acknowledged.

Anonymous

Consultant: BMI Healthcare
I must compliment your service so far …Easy phone access for help, Prompt correspondence, Good instruction/helpful pdfs, Intuitive website, Easy to use online areas and nice informative lay out.

Andrew Hudson

GP Lead Quality and Patient Safety (NHS South Cheshire CCG)

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