New features & functionality: We’re adding a number of system features to make giving and receiving feedback quicker, easier and more reliable. For example:

	Colleagues are able to simultaneously give feedback to several doctors side-by-side, rather than having to work through each questionnaire in isolation.
	Colleagues will have access to a ‘review’ page to review their feedback at the end of the questionnaire.
	Doctors can upload their photo to their online account, to appear on questionnaires as an aid to ensuring colleagues and patients give feedback to the right doctor.
	A colourful re-designed report that makes it easy to understand strengths, as well as areas for development.
	Online Patient feedback, with remote request functionality: In response to the impact of the Covid-19 pandemic on limitations around patient contact with doctors, we offer remote patient feedback facilities, where a link can be emailed or texted to patients to complete an online version of the questionnaire. An added benefit is the time and effort this saves you and your doctors on the task of sending paper-based data for processing.

Much more accessible and compatible: We’ve built a responsive site, meaning it plays well on all browsers and screen sizes, with guaranteed AA compliancy for accessibility.

Better performance: because the system is brand new, it runs on efficient and speedy technology, making life easier for you, your doctors and their colleagues using the system.

More intuitive: designed with a fresh and simple look and feel, the system is easy to navigate making tasks easy to carry out.

As standardised or flexible as you want: we’ve vastly broadened the scope of the system configuration to allow for organisation-specific requirements. For example, you’ll be able to run specialty and bespoke questionnaires from the same system, you can have variances on minimum feedback numbers (for example, some organisations prefer for some specialties to collect more colleague feedback than 12) and create organisation-specific messages to your doctors.

As secure and resilient as possible: Further to Edgecumbe’s Cyber Essentials Accreditation, we now use ISO 27001-compliant Azure hosting, enhancing the system security. The Server Hardware and Data Centre Failover is built-in to the Azure hosting platform, along with robust backup and DR in place. So you can be sure your data is safe.

For more information, please contact us at support@edgecumbe.co.uk or complete the form below.